GDPR-compliant ReCaptcha for all forms and logins

FAQ

Submissions are incorrectly treated as spam

This may happen if the Javascript of your page doesn’t work properly. Therefore 3 reasons are known:
1. The problem sometimes occures directly after the installation due to caching. Therefore the required JavaScript to do the proof-of-work, isn’t loaded as intended. To fix this, clear the cache on your webserver (WordPress-caching is usually done by plugins which serve an option to clear the cache) and in your browser.
2. JavaScript is crashing because of incompatibility of the plugin with another plugin. If you recognize that, I would be happy if you report it to me. Usually I’ll fix it within the same day.
3. Javascript is crashing even without this plugin. Even without this plugin, you should always ensure that JavaScript is working correctly on all of your pages.
4. In the most browsers you can identify Javascript errors by pressing F12 on your page and navgigating to console. Here you can see what happens on your page.

Parsing error

Appears in Elementor, if your submission was identified as spam. Look at question “The plugin recognizes submissions incorrectly as spam” for further information.

Neither messages, nore spam is shown in the inbox

First of all: Whereas the blocking, should work for every form and login on the one hand, on the other hand there may exist several reasons why the inbox and the flagging of spam doesn’t work.
The spam-check and the respective blocking of spam happens independently of all your plugins and technical settings for every POST-request.
To flag and to save submissions correctly in your inbox requires your form to use WordPress-standards. Many form-builders define an own standard and therefore manipulate post-variables.
Therefore the initially posted parameters either do not achieve the processing of the plugin, or they achieve it in an unknown form that is not treated correctly.
If you recognize this behaviour, I would be glad if you gave me a notice in the support forum and usually I would ad specific support for your form-builder.

Problems with WooCommerce/ Jetpack activation

If you face problems with the activation of Jetpack this may occur during the handshake-procedure of jetpack. This procedure acts like a bot, when it passes a passphrase from a certain IP adress to an automatically generated form on your site.
In order to get this fixed, you need either to disable the option “Apply on REST-API”, or to whitelist the respective form that is used to exchange the passphrase.
Usually you need to process the following steps for whitelisting:
1. Check the spam folder for the respective message that has been blocked
2. Copy the site-adress “from_site”
3. Paste the site-adress into the option “Site-Whitelist” on the properties site
4. Press save
Usually you need to whitelist two different sites to connect jetpack:
1. To connect the site: your-domnain-without-protocol/?rest_route=/jetpack/v4/verify_registration/
2. To connect your user: your-domnain-without-protocol/?rest_route=/jetpack/v4/remote_authorize/

Problems with activation/ installation of other plugins

If you face problems with other plugins (i.e. during plugin installation/ activation) this may occur during handshake-procedures, or during maintenance of your plugin from the vendor. These procedures usually act like bots, as they pass a code or contents via certain automatically generated forms on your site.
In order to get this fixed you can either disable the option “Apply on REST-API”, or whitelist the IP address of your vendor, or you can whitelist the page which contains the maintenance form. In order to check whether such a problem occurs you can check the spam folder of this plugin. Here you find the site adress that you can use for whitelisting as “from_site” too

Problems with Borlabs Script Blocker

When you use the Borlabs Script Blocker to scan for JavaScripts, the scan doesn’t work properly, as it doesn’t show any JavaScripts. Just deactivate this plugin for the scan and activate it again after the scan.

Can’t get my problems fixed

1. Important messages could be shown in browser console (F12) on problematic page
2. Whenever you post something to the support forum, try to hand over all details
3. If the recaptcha doesn’t work on any form, give me a notice and I will try to fix that

How to disable this plugin?

• Use standard WordPress plugins page for deactivation and deletion of the plugin
• When deactivating the plugin you will be asked for the reason. If you face any problems I would be glad if you report to it me as detailed as possible. Usually I will fix them quickly. If you give me contcat details, I may inform you as soon as it is fixed.