ཞིབ་བརྗོད།
This plugin has been closed as of 2025 ལོའི་ཟླ 4 ཚེས 3 ཉིན། and is not available for download. This closure is temporary, pending a full review.
Blocks
This plugin provides 6 blocks.
- KBS Login
- KBS Register
- KBS Search
- KBS Profile Editor
- KBS Tickets
- KBS Submit
གདེང་འཇོག
2023 ལོའི་ཟླ 9 ཚེས 28 ཉིན།
Has everything I need in a helpdesk. The KB articles are a little basic in terms of layouts but they do the job
2023 ལོའི་ཟླ 8 ཚེས 22 ཉིན།
1 reply
Very well thought out and easy to use. Haven’t had a single tech issue with it, and I love how flexible it is. Great work!
2022 ལོའི་ཟླ 12 ཚེས 29 ཉིན།
1 reply
KB Support is the best WordPress plugin for support systems
2021 ལོའི་ཟླ 8 ཚེས 18 ཉིན།
1 reply
Very easy and useful backend organization and tracking of tickets. The seamless option to create a KB article after closing a ticket is a nice plus!
2021 ལོའི་ཟླ 5 ཚེས 27 ཉིན།
2 replies
Plugin good at first glance.
The main problem I have is that it isn’t perfect for membership site, hopefully they can fix this.
If a WP user creates a support ticket, but enters a different email address than the one on their account, KB-Support doesn’t link this “KB-Support customer” to WP user, instead creates a new “customer” in KB Support.
This makes for a lot of extra work trying to find the actual WP user (when trying to change their details, or fix account problems, etc), especially a problem for me running a membership website.
I have tried deleting the duplicate KB-Support customer, changing the email address of the other KB-Support customer to the new one (matching the WP user email address), and it still doesn’t link to the WP user.
2021 ལོའི་ཟླ 2 ཚེས 3 ཉིན།
1 reply
We’ve set up a new plugin for the events sector and use KB Support for our Articles and ticket logging system.
Such an easy plugin to use.
བྱས་རྗེས་འཇོག་མཁན། & གསར་འབྱེད་པ།
“KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” is open source software. The following people have contributed to this plugin.
བྱས་རྗེས་འཇོག་མཁན།
“KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin” has been translated into 4 locales. Thank you to the translators for their contributions.
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