{"id":262353,"date":"2025-11-28T22:58:57","date_gmt":"2025-11-28T22:58:57","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/cnvrse\/"},"modified":"2026-03-29T14:09:36","modified_gmt":"2026-03-29T14:09:36","slug":"cnvrse","status":"publish","type":"plugin","link":"https:\/\/bo.wordpress.org\/plugins\/cnvrse\/","author":23396456,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"026.03.29.1400","stable_tag":"026.03.29.1400","tested":"6.9.4","requires":"6.1","requires_php":"7.4","requires_plugins":null,"header_name":"Cnvrse","header_author":"cnvrse","header_description":"Cnvrse Lite is a simple, privacy-friendly live chat widget for WordPress. Reply to your visitors directly from your WordPress Admin or from Telegram. No external accounts required.","assets_banners_color":"0f2843","last_updated":"2026-03-29 14:09:36","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/cnvrse.com\/cnvrse-lite","header_author_uri":"https:\/\/profiles.wordpress.org\/cnvrse\/","rating":0,"author_block_rating":0,"active_installs":0,"downloads":603,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"025.12.24.01":{"tag":"025.12.24.01","author":"cnvrse","date":"2025-12-24 17:23:32"},"026.03.27.1800":{"tag":"026.03.27.1800","author":"cnvrse","date":"2026-03-27 22:03:01"},"026.03.29.1400":{"tag":"026.03.29.1400","author":"cnvrse","date":"2026-03-29 14:09:36"}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3405537,"resolution":"128x128","location":"assets","locale":""},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3405537,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3405538,"resolution":"1544x500","location":"assets","locale":""},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3405538,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["025.12.24.01","026.03.27.1800","026.03.29.1400"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"<strong>Chat Widget<\/strong> \u2014 Clean, modern design that works with any theme","2":"<strong>Admin Dashboard<\/strong> \u2014 See all conversations and visitor details at a glance","3":"<strong>Live Conversation<\/strong> \u2014 Real-time messaging with visitor context","4":"<strong>Telegram Integration<\/strong> \u2014 Reply to visitors from your phone","5":"<strong>Discord Integration<\/strong> \u2014 Reply to visitors from your Discord server","6":"<strong>Settings Page<\/strong> \u2014 Connect Telegram, Discord, or both from one screen","7":"<strong>Visitor Profile<\/strong> \u2014 Browser, location, page journey, and more"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[14160,23972,2379,1104,9171],"plugin_category":[41],"plugin_contributors":[251180,78624],"plugin_business_model":[],"class_list":["post-262353","plugin","type-plugin","status-publish","hentry","plugin_tags-chat-widget","plugin_tags-discord","plugin_tags-live-chat","plugin_tags-support","plugin_tags-telegram","plugin_category-communication","plugin_contributors-cnvrse","plugin_contributors-rnzo","plugin_committers-cnvrse"],"banners":{"banner":"https:\/\/ps.w.org\/cnvrse\/assets\/banner-772x250.png?rev=3405538","banner_2x":"https:\/\/ps.w.org\/cnvrse\/assets\/banner-1544x500.png?rev=3405538","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/cnvrse\/assets\/icon-128x128.png?rev=3405537","icon_2x":"https:\/\/ps.w.org\/cnvrse\/assets\/icon-256x256.png?rev=3405537","generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<p><strong>The fastest way to add live chat to WordPress<\/strong> \u2014 Cnvrse lets you chat with visitors directly from your WordPress admin, Telegram, or Discord. No signup required, no external services, no monthly fees.<\/p>\n\n<h3>Why Cnvrse?<\/h3>\n\n<p>Most live chat plugins require external accounts, charge monthly fees, or make you install yet another app. Cnvrse is different:<\/p>\n\n<ul>\n<li><strong>Ready in seconds<\/strong> \u2014 Install, activate, and a chat widget appears on your site. No signup, no configuration needed.<\/li>\n<li><strong>Reply from your phone<\/strong> \u2014 Connect Telegram or Discord and reply to visitors from the app you already use. Or just use the WordPress dashboard.<\/li>\n<li><strong>No monthly fees<\/strong> \u2014 Free forever. No per-seat pricing, no message limits, no \"upgrade to reply.\"<\/li>\n<li><strong>Your data, your site<\/strong> \u2014 Conversations stay in your WordPress database. Nothing is stored on external servers.<\/li>\n<li><strong>Won't slow your site down<\/strong> \u2014 Lightweight and fast. Your PageSpeed score stays the same.<\/li>\n<\/ul>\n\n<h3>Key Features<\/h3>\n\n<p><strong>Live Chat Widget<\/strong>\nA clean, modern chat bubble that matches any theme. Customize colors and greeting text from Settings.<\/p>\n\n<p><strong>Real-Time Dashboard<\/strong>\nSee active visitors, ongoing conversations, and message history. Reply instantly without leaving WordPress.<\/p>\n\n<p><strong>Telegram Integration<\/strong> (Optional)\nConnect your Telegram bot to receive instant notifications and reply to visitors from your phone. Messages arrive instantly.<\/p>\n\n<p><strong>Discord Integration<\/strong> (Optional)\nConnect a Discord bot to receive visitor messages in your Discord server. Reply directly from any Discord channel \u2014 messages sync back to the chat widget automatically. Connect one or both messaging channels simultaneously.<\/p>\n\n<p><strong>Visitor Intelligence<\/strong>\nSee visitor browser, current page, and browsing journey. Know context before you reply.<\/p>\n\n<p><strong>Conversation Management<\/strong>\nOrganize chats with Open\/Pending\/Closed status. Auto-close inactive conversations. Never lose a lead.<\/p>\n\n<h3>Perfect For<\/h3>\n\n<ul>\n<li>Small business websites needing simple customer support<\/li>\n<li>WooCommerce stores wanting pre-sale chat<\/li>\n<li>Freelancers and agencies managing client sites<\/li>\n<li>Teams already using Telegram or Discord for communication<\/li>\n<li>Anyone who wants live chat without the bloat<\/li>\n<\/ul>\n\n<h3>How It Works<\/h3>\n\n<ol>\n<li>Install and activate Cnvrse<\/li>\n<li>Chat widget appears on your site immediately<\/li>\n<li>Visitors send messages \u2014 you get notified<\/li>\n<li>Reply from WordPress dashboard, Telegram, or Discord<\/li>\n<li>That's it. No configuration required.<\/li>\n<\/ol>\n\n<h3>Telegram Setup (Optional)<\/h3>\n\n<p>Want to reply from your phone? Connect Telegram in 2 minutes:<\/p>\n\n<ol>\n<li>Create a bot via @BotFather on Telegram<\/li>\n<li>Paste your bot token in Cnvrse Settings<\/li>\n<li>Click Connect \u2014 Cnvrse auto-detects your Chat ID<\/li>\n<li>Receive notifications and reply from anywhere<\/li>\n<\/ol>\n\n<p><a href=\"https:\/\/cnvrse.com\/docs\/telegram-setup\/\">Detailed Telegram setup guide<\/a><\/p>\n\n<h3>Discord Setup (Optional)<\/h3>\n\n<p>Prefer Discord? Connect in 5 minutes:<\/p>\n\n<ol>\n<li>Create a bot at the Discord Developer Portal<\/li>\n<li>Add the bot to your server<\/li>\n<li>Paste your bot token and channel ID in Cnvrse Settings<\/li>\n<li>Click Connect \u2014 visitor messages appear in your Discord channel<\/li>\n<\/ol>\n\n<p><a href=\"https:\/\/cnvrse.com\/docs\/discord-setup\/\">Detailed Discord setup guide<\/a><\/p>\n\n<h3>Built for Performance<\/h3>\n\n<p>Cnvrse loads only what's needed:<\/p>\n\n<ul>\n<li>No external API calls on page load<\/li>\n<li>Vanilla JavaScript (no jQuery)<\/li>\n<li>CSS loaded only on pages with widget<\/li>\n<li>REST API endpoints cached where possible<\/li>\n<\/ul>\n\n<p>Your PageSpeed score stays intact.<\/p>\n\n<h3>Privacy &amp; Compliance<\/h3>\n\n<ul>\n<li>No third-party tracking scripts<\/li>\n<li>Conversations stored in your WordPress database<\/li>\n<li>Visitor IP used only for geolocation (optional)<\/li>\n<li>Compatible with GDPR, CCPA, and cookie consent plugins<\/li>\n<li>When Telegram or Discord is connected, visitor messages are forwarded to those services via their official APIs so you can reply from your phone or desktop app.<\/li>\n<\/ul>\n\n<h3>Coming in Pro<\/h3>\n\n<ul>\n<li>Permanent conversation history<\/li>\n<li>Multiple chat agents<\/li>\n<li>Canned responses<\/li>\n<li>Business hours &amp; offline mode<\/li>\n<li>File sharing<\/li>\n<li>Chat transcripts via email<\/li>\n<li>Priority support<\/li>\n<\/ul>\n\n<p><a href=\"https:\/\/cnvrse.com\/pro\/\">Learn about Cnvrse Pro<\/a><\/p>\n\n<h3>Additional Info<\/h3>\n\n<p><strong>Documentation:<\/strong> <a href=\"https:\/\/cnvrse.com\/docs\/\">cnvrse.com\/docs<\/a>\n<strong>Support:<\/strong> <a href=\"https:\/\/wordpress.org\/support\/plugin\/cnvrse\/\">WordPress.org Forum<\/a>\n<strong>Pro Version:<\/strong> <a href=\"https:\/\/cnvrse.com\/pro\/\">cnvrse.com\/pro<\/a><\/p>\n\n<p><strong>Languages:<\/strong> English (more coming soon \u2014 <a href=\"https:\/\/translate.wordpress.org\/projects\/wp-plugins\/cnvrse\/\">help translate<\/a>)<\/p>\n\n<h3>Third-Party Services<\/h3>\n\n<p>Cnvrse optionally integrates with the following third-party services when you choose to connect them:<\/p>\n\n<p><strong>Telegram Bot API<\/strong>\nWhen you connect a Telegram bot, visitor chat messages are forwarded to your Telegram chat via the <a href=\"https:\/\/core.telegram.org\/bots\/api\">Telegram Bot API<\/a>. Your replies are received via webhook. This service is provided by Telegram FZ-LLC. By connecting Telegram, you agree to the <a href=\"https:\/\/telegram.org\/tos\">Telegram Terms of Service<\/a> and <a href=\"https:\/\/telegram.org\/privacy\">Privacy Policy<\/a>.<\/p>\n\n<p><strong>Discord API<\/strong>\nWhen you connect a Discord bot, visitor chat messages are forwarded to your Discord server via the <a href=\"https:\/\/discord.com\/developers\/docs\/intro\">Discord API<\/a>. Your replies are polled periodically. This service is provided by Discord Inc. By connecting Discord, you agree to the <a href=\"https:\/\/discord.com\/terms\">Discord Terms of Service<\/a> and <a href=\"https:\/\/discord.com\/privacy\">Privacy Policy<\/a>.<\/p>\n\n<p>Cnvrse is not affiliated with, endorsed by, or sponsored by Telegram or Discord. All trademarks are the property of their respective owners.<\/p>\n\n<!--section=installation-->\n<h3>Automatic Installation (Recommended)<\/h3>\n\n<ol>\n<li>Go to <strong>Plugins \u2192 Add New<\/strong> in your WordPress admin<\/li>\n<li>Search for \"Cnvrse\"<\/li>\n<li>Click <strong>Install Now<\/strong>, then <strong>Activate<\/strong><\/li>\n<li>Done! The chat widget is now live on your site<\/li>\n<\/ol>\n\n<h3>Manual Installation<\/h3>\n\n<ol>\n<li>Download the plugin ZIP file<\/li>\n<li>Go to <strong>Plugins \u2192 Add New \u2192 Upload Plugin<\/strong><\/li>\n<li>Choose the ZIP file and click <strong>Install Now<\/strong><\/li>\n<li>Activate the plugin<\/li>\n<\/ol>\n\n<h3>After Installation<\/h3>\n\n<ul>\n<li>Visit <strong>Cnvrse \u2192 Settings<\/strong> to customize colors and greeting text<\/li>\n<li>(Optional) Connect Telegram or Discord for mobile notifications<\/li>\n<li>Start chatting with your visitors!<\/li>\n<\/ul>\n\n<!--section=faq-->\n<dl>\n<dt id=\"does%20the%20live%20chat%20work%20without%20telegram%20or%20discord%3F\"><h3>Does the live chat work without Telegram or Discord?<\/h3><\/dt>\n<dd><p>Yes! Both are completely optional. You can reply to all chats directly from your WordPress dashboard. Telegram and Discord add the convenience of replying from your phone or desktop app.<\/p><\/dd>\n<dt id=\"can%20i%20connect%20both%20telegram%20and%20discord%20at%20the%20same%20time%3F\"><h3>Can I connect both Telegram and Discord at the same time?<\/h3><\/dt>\n<dd><p>Yes. Visitor messages are forwarded to all connected channels simultaneously. Reply from whichever app you prefer \u2014 the response reaches the visitor either way.<\/p><\/dd>\n<dt id=\"will%20this%20chat%20plugin%20slow%20down%20my%20website%3F\"><h3>Will this chat plugin slow down my website?<\/h3><\/dt>\n<dd><p>No. Cnvrse is built for performance \u2014 under 50KB total, vanilla JavaScript, no jQuery dependency. Scripts load asynchronously and won't affect your PageSpeed score.<\/p><\/dd>\n<dt id=\"is%20visitor%20data%20sent%20to%20external%20servers%3F\"><h3>Is visitor data sent to external servers?<\/h3><\/dt>\n<dd><p>Conversations are stored in your WordPress database. When you connect Telegram or Discord, visitor messages are forwarded to those services so you can reply from your phone or desktop app. No analytics, no tracking, no third-party scripts.<\/p><\/dd>\n<dt id=\"can%20i%20customize%20the%20chat%20widget%20colors%3F\"><h3>Can I customize the chat widget colors?<\/h3><\/dt>\n<dd><p>Yes. Go to <strong>Cnvrse \u2192 Settings<\/strong> to change the primary color, widget title, subtitle, and welcome message. The widget automatically adapts to look great on any theme.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20woocommerce%3F\"><h3>Does it work with WooCommerce?<\/h3><\/dt>\n<dd><p>Absolutely. Cnvrse works with any WordPress theme or plugin, including WooCommerce, Elementor, Divi, and all major page builders. It's built on native WordPress APIs.<\/p><\/dd>\n<dt id=\"how%20long%20are%20conversations%20stored%3F\"><h3>How long are conversations stored?<\/h3><\/dt>\n<dd><p>In the free version, conversations are stored for 24 hours \u2014 perfect for real-time support. Cnvrse Pro offers permanent conversation storage with full history and search.<\/p><\/dd>\n<dt id=\"is%20it%20gdpr%20compliant%3F\"><h3>Is it GDPR compliant?<\/h3><\/dt>\n<dd><p>Yes. Cnvrse stores everything in your database. You control the data. Add a chat consent notice if required in your jurisdiction.<\/p><\/dd>\n<dt id=\"can%20multiple%20team%20members%20use%20it%3F\"><h3>Can multiple team members use it?<\/h3><\/dt>\n<dd><p>The free version supports single-agent use. Cnvrse Pro (coming soon) adds multi-agent support with conversation assignment and team collaboration.<\/p><\/dd>\n<dt id=\"how%20fast%20do%20discord%20replies%20reach%20the%20visitor%3F\"><h3>How fast do Discord replies reach the visitor?<\/h3><\/dt>\n<dd><p>Discord replies sync every 10\u201330 seconds (configurable via server cron). Telegram replies are instant via webhook. Dashboard replies are instant.<\/p><\/dd>\n<dt id=\"how%20do%20i%20get%20support%3F\"><h3>How do I get support?<\/h3><\/dt>\n<dd><p>For free support, use the <a href=\"https:\/\/wordpress.org\/support\/plugin\/cnvrse\/\">WordPress.org support forum<\/a>. For faster response, Pro users get priority email support.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<p>For the full changelog with details, see <a href=\"https:\/\/cnvrse.com\/changelog\">Release History<\/a>.<\/p>\n\n<h4>026.03.29.1400<\/h4>\n\n<p><a href=\"https:\/\/cnvrse.com\/changelog#026.03.29.1400\">Version 026.03.29.1400 release notes<\/a><\/p>\n\n<h4>026.03.27.1800<\/h4>\n\n<p><a href=\"https:\/\/cnvrse.com\/changelog#026.03.27.1800\">Version 026.03.27.1800 release notes<\/a><\/p>\n\n<h4>026.02.10.20<\/h4>\n\n<p><a href=\"https:\/\/cnvrse.com\/changelog#026.02.10.20\">Version 026.02.10.20 release notes<\/a><\/p>\n\n<h4>026.02.03.17<\/h4>\n\n<p><a href=\"https:\/\/cnvrse.com\/changelog#026.02.03.17\">Version 026.02.03.17 release notes<\/a><\/p>\n\n<h4>025.12.24.01<\/h4>\n\n<p><a href=\"https:\/\/cnvrse.com\/changelog#025.12.24.01\">Version 025.12.24.01 release notes<\/a><\/p>\n\n<h4>025.12.16.01<\/h4>\n\n<p><a href=\"https:\/\/cnvrse.com\/changelog#025.12.16.01\">Version 025.12.16.01 release notes<\/a><\/p>\n\n<h4>025.11.28.01<\/h4>\n\n<p><a href=\"https:\/\/cnvrse.com\/changelog#025.11.28.01\">Version 025.11.28.01 release notes<\/a><\/p>\n\n<h4>025.11.28.00<\/h4>\n\n<p><a href=\"https:\/\/cnvrse.com\/changelog#025.11.28.00\">Version 025.11.28.00 release notes<\/a><\/p>\n\n<h4>025.11.27.01<\/h4>\n\n<p><a href=\"https:\/\/cnvrse.com\/changelog#025.11.27.01\">Version 025.11.27.01 release notes<\/a><\/p>\n\n<h4>025.11.26.01<\/h4>\n\n<p><a href=\"https:\/\/cnvrse.com\/changelog#025.11.26.01\">Version 025.11.26.01 release notes<\/a><\/p>","raw_excerpt":"Add live chat to WordPress in seconds. Reply from your dashboard, Telegram, or Discord. 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