FALA — AI Customer Service Agent

རྩོམ་པ་པོ། elav8

ཞིབ་བརྗོད།

Fala (by ELAV8) is a voice-first AI customer-service agent for your website.

This plugin connects your WordPress site to the Fala service (hosted at fala.elav8.ai). After you activate it and paste your agent key:

Open Settings Fala Agent
Paste the agent key from your Fala dashboard (Build Widgets, or the install guide)
Save — your agent appears on every public page

No theme file edits. Survives theme updates. Works with most caching plugins (purge cache after install if the agent does not appear immediately).

Requirements

A free or paid Fala workspace
Your widget agent key (public embed key)

External service

This is a SaaS connector. When an agent key is saved, the plugin loads Fala’s official loader script from your configured script origin (default https://fala.elav8.ai/widget.js) and visitor chat/voice traffic is handled by Fala’s servers according to your plan and settings.

Saving an agent key under Settings Fala Agent is your explicit consent to load that service on the public site. No script is injected until a key is present. The plugin does not inject “powered by” credit links.

གཏུབ་རེིས།

Settings → Fala Agent — paste your agent key — Settings Fala Agent — paste your agent key

Public site with the Fala launcher (front-end only) — Settings Fala Agent — paste your agent key

སྒྲིག་འཇུག

In WordPress go to Plugins Add New
Search for Fala (or upload this plugin’s zip)
Click Install Now, then Activate
Go to Settings Fala Agent and paste your agent key from the Fala dashboard
Visit your public site (not wp-admin) and confirm the agent launcher appears

FAQ

Where do I get the agent key?

Sign in at fala.elav8.ai, open Build Widgets, or ask Fala’s Architect to show the install guide. Copy the public key (not your login password).

The agent does not appear

Confirm the key is saved under Settings Fala Agent
Confirm your theme calls wp_footer() (almost all themes do)
Purge any page cache / CDN cache
View the public front-end, not the WordPress admin
If you set allowed domains in Fala, make sure your site hostname is listed

Can I use a one-click zip from the Fala dashboard?

Yes. The dashboard can download a pre-configured zip of this same plugin with your key filled in. After WordPress.org listing, prefer installing from the directory and pasting the key.

གདེང་འཇོག

calebcriste 2026 ལོའི་ཟླ 9 ཚེས 23 ཉིན།

What impressed me most was how much FALA can handles on its own. After I gave it my domain it was able to learn most of what it needed from our webpages. I had it on a site and working within a couple of minutes, without having to build every answer from scratch. I also liked that you can go back through real conversations, see what people are asking, and keep making the agent smarter as you go. It’s quick to get started and you still have control over how it improves.It’s nice working with software that focuses on users and actually provides value. 🙌

གདེང་འཇོག 1 ཡོངས་སུ་ཀློག